Accessibility statement

The operators of hausder1000uhren.de are committed to making this website accessible in accordance with Section 12a of the German Accessibility Act (BGG) in conjunction with the Accessible Information Technology Ordinance (BITV) 2.0.

Status of compliance with requirements

This website is partially compliant with the requirements of BITV 2.0 as amended on May 21, 2019, and WCAG 2.2 at conformity level AA. This statement was created on June 5, 2025.

Contents of the audit

The accessibility of this website was assessed on June 5, 2025, on behalf of Weisser GmbH by an independent expert audit conducted by repalogic GmbH. The audit was conducted in accordance with the criteria of WCAG 2.2, compliance level AA, and included both automated tests and manual evaluations by experienced accessibility specialists.
A total of 12 representative pages with different page types were tested, including:

Home page
Product category
Theme world
Product detail page
FAQ page (FAQ)
Download area
“Service request” form page
Company profile
Contact form
Checkout process

Identified barriers:

Some interactive elements such as filters or search fields are not accessible via keyboard
Focus indicators are missing or difficult to recognize.
Form elements are not always correctly labeled or linked.
Some images contain no or insufficient alternative text.
Color contrasts between text and background are too low in several places.
Horizontal scrolling is sometimes necessary on mobile devices (missing reflow adjustment).
Navigation areas in the header are not correctly marked with landmarks.
Error messages in forms are not programmatically recognizable or are not clearly named.
Some linked documents are currently not accessible. We will provide accessible versions on request.

Planned measures

The barriers mentioned currently exist due to outdated technical structures. We are currently planning a complete relaunch of the website. All known barriers will be taken into account and systematically removed as part of this process. The new, barrier-free version of the website is expected to be published in 2025.

Barrier-free alternatives

If you have any difficulties using the website, we will be happy to provide you with barrier-free alternatives. You can contact us at:

Weisser GmbH
Haus der 1000 Uhren®
Email: office@1000uhren.com
Phone: +49 7722 / 9630-0

Feedback and contact

If you encounter any barriers or have any comments regarding the accessibility of our website, please contact us at:
Email: service@1000uhren.com

Mediation procedure

If you do not receive a satisfactory response to your feedback within six weeks, you can contact the arbitration board in accordance with Section 16 of the BGG:

BGG Arbitration Board
at the Federal Government Commissioner for Matters relating to Disabled Persons
Mauerstraße 53
10117 Berlin
www.schlichtungsstelle-bgg.de
Email: info@schlichtungsstelle-bgg.de