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Service Request

You have a Service Request? - we will be glad to help you!

Here you can send us a message directly online. Simply fill out the following form completely.
One of our Customer Service employees will contact you as soon as possible.

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Problem Description

Please mark all of the points listed below that apply to your particular problem.
You can also describe the problem in your own words if none of the following points apply to your problem. Please send us pictures of the clock as well, if possible.

Your personal comments

Please explain the problem as detailed as possible and avoid sentences such as "as we agreed on the telephone" or "the clock does not work".




Pictures of the problem(s)

You can send us up to five (5) pictures of your product if you wish, in order to show the problem effectively.

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After sending your Service Request, an Email Address to which to send the pictures will be shown.





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